To ensure a seamless shopping experience, please review our cancellation, return, refund, and exchange policy below:


  • Non-Refundable: Digital downloads, including but not limited to cut file designs, e-books, planners (digital and printable) and digital artwork, are non-refundable. We cannot issue a refund once the download link is provided or the content is accessed.
  • We encourage customers to review product details carefully before making a purchase.


  • Made to Order: Our clothing, bags, and accessories are custom-made to your specifications, ensuring a unique and personalized product.
  • Cancellation: You may cancel your order within 4 hours of placing it. After this window, orders are considered final and cannot be cancelled.
  • Refund: We do not offer refunds for made-to-order items as they are crafted specifically for you.

Direct to Garment (DTG) printing is a modern and eco-friendly method of printing designs directly onto fabric. This technique allows for highly detailed and vibrant designs with a soft feel on the fabric. It ensures a durable and long-lasting print. Our designs are printed using a high-quality professional direct-to-garment (DTG) process, meaning
fabric-grade ink is printed directly onto the garment and blends with the fibres. This allows us to
achieve a vintage-style look on many of our designs and a feel similar to screenprinting and avoids the thick, rubbery feeling of vinyl.

Please be sure to follow the care instructions provided to ensure longevity of your new item.


  • Turn inside out and machine wash cold on a delicate cycle.
  • Dry on low heat setting.
  • Do not bleach
  • Do not dry clean.
  • Do not iron directly on the design.


  • Contact Us: If you encounter any issues with your order, such as manufacturing defects or incorrect items received, be sure to contact us as soon as possible.
  • Required Information: To assist you promptly, we will need the following information:
  • Order number
  • Clear photos or images depicting the issue(s)
  • A detailed description of the problem

Resolution Options:

  • New Item: If there is a defect or error in your order, we will promptly send you a replacement item at no additional cost.
  • Refund: In cases where a replacement is not possible, we will provide a refund for the affected item.
  • Exchange: Depending on the circumstances, we may offer an exchange for the incorrect or defective item.


  • To initiate a return, request a refund, or report an issue with your order, please get in touch with our customer support team within 5 days of receiving your order.
  • Contact Email:
  • Customer Support Hours: Monday to Friday, 8am to 5pm MST

We value your satisfaction and aim to resolve any issues in a fair and efficient manner. Thank you for supporting my small business!

Contact us at for questions related to refunds and returns.